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How much will it cost to ship my order?

We Courier throughout New Zealand.
Delivery costs include a polystyrene chilly bin & ice pack if required for chilled products & courier fee from Fred’s Fine Foods.
Courier fees vary depending on pack size (volume and weight) and destination. The website will automatically calculate this for you at the checkout.

Please view our shipping rates page for an estimate of the shipping costs of non chilled products.

When will my order arrive?

 

To check if  your address is rural click here


Do you deliver Rural?

Rural deliveries has an extra cost and can take a day or two longer to be delivered, it can be a problem depending on the product you order.
If possible have the parcel delivered to an address in town, maybe at work or with family or friends living in town and pick it up.
To check if your address is rural click here

Do you sell internationally?

We do not courier outside New Zealand.
We Courier throughout New Zealand.
Online orders can be placed from any country and shipped to any New Zealand Address.

What happens if a product is out of stock?

We do our best to prevent online sales of products that are out of stock, but sometimes an item go out of stock after an order is placed. If you have already ordered the product on the website when it goes out of stock, we’ll let you know. You will then have the option to be refunded for the product or have the product replaced with another product of the same value.

covid 19 Level 3 Lockdown

COVID 19 LEVEL 3 – Can I collect my order at the shop?

Place your order online and select the option to pick up from the shop, your order will be processed  and you will get a CALL or a TXT to notify that your order is ready for pick up.
Expect delays.  STAY SAFE AND REMEMBER TO KEEP A SAFE DISTANCE.

COVID 19 LEVEL 3 – When can I expect my order to be ready for pickup?

We try to get all orders ready as soon as possible and will contact you as soon as it is ready for pickup, expect delays! we will keep in contact. Feel free to phone or mail us if you have any queries.